Thursday, November 19, 2009 - 10:33pm
Non-emergecy helpline available on landline phones
A phone service meant to connect Delawareans with essential services is now available on landline phones statewide.
The Delaware Helpline's 2-1-1 service is designed to help those in need find rent
assistance, food banks, affordable housing, legal help and other non-emergency services.
Some cell phone carriers aren't yet linked to 2-1-1, so if you can't reach them, you
can dial 1-800-464-HELP.
Officials say 2-1-1 call volume is increasing since the service was launched October
31st.
The service is available between 8 AM and 8 PM Monday through Friday, but is not a
replacement for 9-1-1, an emergency number to be used only for life-and-death matters.
Copyright © Jul 29, 2010, WDEL/Delmarva Broadcasting Company. All Rights Reserved.
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